FAQs
Quick Answers
How to Make Reservations
Making a reservation with Gracious Rentals LLC is simple and hassle-free. Just browse our available bounce house options, select the date and time you need it, and proceed to checkout. One of our customer service specialists will then reach out to you to confirm your reservation.
Please note your reservation is not confirmed until you hear from us!
How long do I get the bouncy house rental for?
Our average rental is 8-12 hours, that's 2-3x longer than most other companies in the area! We do our best to customize the delivery and pick up time to accommodate the needs of your event.
What happens if there is bad weather or I change my mind?
We always keep a close eye on the weather and will reach out to you directly if it looks like the weather will not be ideal or safe for a delivery. We do not charge cancellation fees. If you decide you want to cancel your reservation for any reason other than the weather we simply ask you give us at least 48 hours notice so we can rent the unit to someone else as we are a small family company!
What do I need to provide?
We provide all the equipment including over 100ft of extension cord. We need to be able to plug the blower into a standard outlet. If you do not have an outlet you can rent a generator from us for a fee.
Where will you put the bouncy house?
We will do our best to accommodate your preference of where you would like the bouncer. We can place the rental on grass, pavement or both. Please just indicate your preference at booking so we can bring the right equipment to safely anchor the bouncy. Please choose an area that is relatively flat and clear of trees, power lines or debris that might damage the bouncer. Check the dimensions of the bouncer you want to ensure your yard has proper space available.
Do you charge a delivery fee?
Delivery is free within 10 miles of Bloomingdale (60108). Deliveries greater than 10 miles may be subject to an additional delivery fee. We will tell you that amount when reach out to confirm your booking. No surprise fees from us!
Inventory Availability
At Gracious Rentals LLC, we maintain an auto-updating reservation system linked to our inventory. This means you can view real-time availability of our bounce houses, ensuring that you can book the unit you desire for your event without any delays. A customer service specialist will reach out to you to confirm your booking.
Rental Agreement Details
Our rental agreements are designed to be secure and efficient. Through electronic signatures, you can easily review, sign, and store your rental agreement online. This streamlined process saves time and provides you with a digital copy for your records.